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Effective Performance Management and Feedback Culture

Running performance review conversations objectively, measurably and by mutual agreement.

Duration
2 days
Group
Ideally 12, at most 16 participants
Format
In person, tailored to your organisation
Category
Leadership and Management

Employees want to know what their managers think of them, their abilities and their development areas, and performance review conversations serve that need. The programme focuses on helping managers assess past performance objectively in these conversations, set measurable goals and reach agreement on the goals for the next period.

Who it is for

  • Managers who lead teams

What it develops

  • Professional performance review interview techniques
  • Moving beyond subjectivity to objective assessment
  • Measurable goals and agreement on next-period goals
  • Appropriate and effective techniques for giving criticism

Programme content

Review conversation techniques

Methods for running performance review conversations more effectively and professionally.

Objective assessment

Assessing past performance without slipping into subjectivity.

Measurable goals and agreement

Setting measurable goals and agreeing next-period goals.

Effective criticism

Appropriate, effective criticism techniques that help get more from employees' abilities and effort.

Planning a programme?

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