The negotiation process
Before, during and after the negotiation.
The negotiation process and 25 competitive tactics, with cases and role-plays specific to the pharmaceutical sector.
Working life involves constant negotiation with customers and internal stakeholders, and managing these processes is getting harder. The programme covers the negotiation process and 25 competitive negotiation tactics: how to apply them and how to recognise them when they are used on you. The content is built around cases and role-plays specific to the pharmaceutical sector.
Before, during and after the negotiation.
Being a proactive negotiator and taking the lead at the table.
Applying competitive tactics and recognising them when they are used on you.
Handling difficult people and easing tension in high-stress situations.
Behavioural analysis and social styles.
Pharmaceutical-sector case exercises and role-plays.
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