Hearing or listening?
The difference between physical hearing and listening; active listening through metaphors.
All programmes
Listen Actively, Analyse, Ask!
Being "in the same place" in mind and body: turning listening into a habit.
- Duration
- 1 day
- Group
- 12–16 participants
- Format
- In person, tailored to your organisation
- Category
- Communication and Negotiation
The programme aims to help participants internalise being fully present, in mind and body, and make active listening a habit. Metaphors are used to raise awareness, and the foundations of analysis and effective questioning are laid. Needs are clarified as a result, and the learning is applied through case studies.
Who it is for
- All professionals who want to develop active listening skills
What it develops
- Hearing or listening? Types of listening
- Focus, empathy and sympathy
- Curiosity, observation and analysis
- Effective questioning techniques; active listening through metaphors
Programme content
Types of listening
Types of listening; focus, empathy and sympathy.
Curiosity, observation and analysis
Being curious, observing and analysing what you hear.
Effective questioning
Techniques for effective questioning.
Case studies
Applying what has been learned through case studies.
Planning a programme?
Write directly about in-house training, coaching or a speaking invitation. Let us clarify your organisation's needs together.
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