The negotiation process
Before, during and after the negotiation.
All programmes
Professional Negotiators
Coming out ahead at the negotiating table: the process and 25 competitive negotiation tactics.
- Duration
- 2 days
- Group
- Ideally 12, at most 16 participants
- Format
- In person, tailored to your organisation
- Category
- Communication and Negotiation
Working life involves constant negotiation with customers and internal stakeholders, and managing these processes is getting harder. The programme covers the negotiation process and 25 competitive negotiation tactics: how to apply them and how to recognise them when they are used on you. The aim is to show how to come away from the negotiating table ahead.
Who it is for
- All professionals
What it develops
- Before, during and after the negotiation
- 25 negotiation tactics: applying them and recognising them when used on you
- Becoming a proactive negotiator and leading the negotiation
- Reducing tension with difficult people and in stressful situations
- Behavioural analysis and social styles; cases and role-play
Programme content
Leading the negotiation
Being a proactive negotiator and taking the lead at the table.
25 negotiation tactics
Applying competitive tactics and recognising them when they are used on you.
Difficult people and stress
Handling difficult people and easing tension in high-stress situations.
Behavioural analysis
Behavioural analysis and social styles.
Cases and role-play
Case exercises and role-plays.
Planning a programme?
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