Improving business performance
Methods for improving business performance and applying them in the organisation.
All programmes
Process Improvement and Business Performance Development
Making improvement systematic through process maps, regular measurement and the human factor.
- Duration
- 2 days
- Group
- Ideally 12, at most 16 participants
- Format
- In person, tailored to your organisation
- Category
- Strategy and Transformation
Process improvement efforts tend to run into two problems: not knowing where or how to start, or not seeing the expected impact despite the time, effort and money spent. The programme covers how to set up these systems in an organisation and make them work through process maps, regular performance measurement and the human factor. Participants receive a Process Work Help Kit to use in their future work.
Who it is for
- Organisations planning restructuring or process development work
- Organisations that have started such work without seeing the expected benefit
What it develops
- Methods for improving business performance
- Running process improvement work; combining it with measurement, reporting and quality
- The "Problem-Solving Style" questionnaire
- The "Process Work Help Kit"
Programme content
Running process improvement
Leading improvement work in the processes you own and avoiding common pitfalls.
Measurement, reporting and quality
Combining performance measurement, reporting and the quality system with process improvement.
Problem-solving style
Measuring how you approach problems with the Problem-Solving Style questionnaire; modern problem-solving techniques.
Process Work Help Kit
A help kit for future work, and a personal development plan.
Planning a programme?
Write directly about in-house training, coaching or a speaking invitation. Let us clarify your organisation's needs together.
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