Needs assessment
Competency measurement through questionnaires, case studies and interviews; a development plan and a 58-question team synergy survey.
All programmes
Smart Solutions on the Leadership Path
A leadership development programme built around four realistic cases.
- Duration
- Multi-step programme
- Format
- In person, tailored to your organisation
- Category
- Multi-step Programmes
The programme begins with a needs assessment in which management competencies are measured through questionnaires, case studies and one-to-one interviews. It then works through four realistic cases covering teamwork and feedback, the language of diplomacy, performance management and motivation, and career management and delegation. In each case, the right approach is reinforced with real-life examples.
Who it is for
- Managers in the organisation
What it develops
- The rules of effective teamwork and the 12 Golden Rules of Feedback
- Working in a matrix organisation, diplomacy at work and managing reporting relationships
- Measuring performance fairly; setting goals, gaining buy-in and measuring them
- Developing employees, delegation and how to approach a new role
Programme content
Case 1 · Teamwork and feedback
Working with a talented young employee who struggles in a team; the 12 Golden Rules of Feedback.
Case 2 · The language of diplomacy
Resolving an issue without damaging the relationship with a peer manager; working in a matrix organisation.
Case 3 · Performance and motivation
Giving new responsibilities to an experienced mid-level performer; setting and measuring goals.
Case 4 · Career and delegation
Working with a capable employee who slows down delegated tasks; guidance for managers starting a new role.
Planning a programme?
Write directly about in-house training, coaching or a speaking invitation. Let us clarify your organisation's needs together.
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